RENTAL PROCESS:

1. Enter the Website or open the Web App
2. Choose "Rental" / "Equipment" in the main menu
3. Indicate the number of people for whom you want to rent the equipment
4. Select all the materials needed per person
5. After having finished the order process, scroll through your basket and have a check-up and look for any mistakes
6. Are you sure to have everything needed? Before getting to the final steps, have a look at our
   merchandising and equipment shop. In case, select and add the desired product to your order
7. For delivery, indicate the Hotel or any other place you stay in and the approximate time where you want your order to be delivered, or select from our local ROC PickUp Points, next to the cable cars
8. Finish the order by getting to the payment sector and selecting a payment method
9. At the end of the process, you will receive an automatically generated email confirming your order and adding the necessary information needed for the pickup
10. Receive your order in place at the location you specified and enjoy your holiday with ROC!
    

DURING:

1. In case of any problems with the materials, contact us directly by telephone or email
   
2. Elsewise, visit directly the “ROC PickupPoint” at the "TRAAM Ski Clinic" next to the ski slopes at the valley station
   
3. For any longer rental period, come to the “TRAAM Ski Clinic” and get a ski service, to bring the skis back in good shape

RETURN:

1. Indicate up to 24 hours before the return where you want your equipment to be returned
   
2. There are different options to be confirmed online:

• return the equipment at an official ROC PickupPoint, indicating the approximate time
• get your equipment picked up at your vacation accommodation by our ROC team